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Copyright infringement happens when one party uses, sells, distributes, or recreates another person's work of authorship without the original owner's consent. Copyright infringement can happen in a variety of ways, through many mediums, including motion pictures, photographs, paintings, musical recordings, and literary works.
With the emergence of the Internet, copyright infringement laws have expanded in an effort to adapt laws to meet the growth of technology. The Internet is a tool that allows the easy retrieval of information instantaneously. This makes it easy for information to spread quickly, though much of this information can be copyrighted. To prevent this from happening, new intellectual property laws have been established to protect creative works that are being spread without consent quickly and easily over the internet.
Section 41.26 of the Canada Copyright Act, which came into force on January 2, 2015, requires ISP providers, like Flash Services, to forward to you any notice we may have received from the mentioned copyright owner.
In order to comply with the said Copyright Act, the notice must identify:
- What is the alleged infringement
- The material to which the alleged infringement relates
- The claimant’s name, address, and right with respect to it, and
- The electronic address, date and time of the alleged activity
When a service provider, such as Flash Services, receives such a notice, we must do two things: forward the notice to the alleged violator, providing either a success or failure receipt; and retain the information allowing the account holder’s identity to be kept for a period of six months. Should the copyright owner responsible for sending the notice to commence any court proceedings; we may be required to retain the information for a period of more than six months.
Please note that Flash Services will not take any legal action against you.
Payment for your Flash Home Phone is withdrawn on the same date each month (known as your bill cycle date). Flash will send you an Invoice Notification email for a successful or unsuccessful payment. If payment fails, you should remit payment as soon as possible. If not made by the 7th day, after initial payment failure notification, service will be suspended. In the event your service is suspended, payment in full is required. If your account remains unpaid, further collection activity will continue and your phone number will be subject to permanent disconnection. If disconnection occurs, Flash will not be able to reactivate your phone number.
You may log in to My Account, at anytime, to process a payment.
Flash Home Phone requires a pre-authorized payment withdrawal from a checking account or with a credit/debit card. However, should you wish to make changes to your payment method, simply login to My Account and follow the steps below:
- Select My Payment Methods.
- Choose to enter a New Credit Card or enter your Bank Account Information.
- Select Continue.
Flash Services accepts VISA, MasterCard and American Express