
FLASH SERVICES IS EXCITED TO OFFER
YOU AN INNOVATIVE FLASH TECH HELP APP!
Flash Tech Help allows you to easily diagnose and troubleshoot any WiFi or connectivity difficulties you are experiencing.

What Makes Flash Tech Help Great?
- Allows you to automatically run network tests to diagnose and resolve internet issues faster.
- Can provide Flash Services technical support experts access to your router for remote support and configuration.
- Camera and video support allow our technicians to guide you during troubleshooting and installation, if required.
The best thing is… it’s FREE!
It’s simply another way Flash Services is committed to quality service and customer satisfaction.

When to Use Flash Tech Help
If you are experiencing the following issues, run a scan before giving our Technical Support team a call:
- Slow speeds
- Wi-Fi issues
- Video buffering

Step 1
Download the free ‘Flash Tech Help’ app on your device from either iTunes or the Google Play Store.
DOWNLOAD APP NOW
Step 2
- Select "Network Scan"
- Place your phone or tablet next to your internet router
- Wait for the scan results
The scan should be completed in less than 2 minutes.

Step 3
- Flash Tech Help completes the tests required to identify potential causes of internet performance issues.
- Follow the recommended troubleshooting steps.
- Go back to enjoying your internet package to the fullest!

Still have questions?
Provide a unique code that was created by the scan to our Technical Support experts for further troubleshooting.